{"id":20,"date":"2025-10-08T20:44:21","date_gmt":"2025-10-08T20:44:21","guid":{"rendered":"https:\/\/divinebags.shop\/?page_id=20"},"modified":"2025-10-13T00:40:04","modified_gmt":"2025-10-13T00:40:04","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/divinebags.shop\/?page_id=20","title":{"rendered":"Contact Us"},"content":{"rendered":"\n<p>At Divinebags, we believe communication should be clear and helpful. Whether you have a question about your order, need guidance in selecting a handbag, want clarification about our policies, or simply wish to share your thoughts, our team is ready to assist you.<\/p>\n\n\n\n<p>We value every customer and handle each inquiry with attention and care.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Ways to Get in Touch<\/h3>\n\n\n\n<p><strong>Email Support<br><\/strong>For any questions or concerns, write to us at:\u00a0<a href=\"mailto:info@divinebags.shop\">info@divinebags.shop<\/a><br>We usually reply within 24 to 48 business hours (Monday to Friday).<\/p>\n\n\n\n<p><strong>Visit or Write to Us<br><\/strong>Mailing address:\u00a0<a href=\"https:\/\/maps.app.goo.gl\/LPCuajUaeHpT2DWq7\"><a href=\"https:\/\/maps.app.goo.gl\/VWa137FbZxoDJFuW7\">2209 Hidden Meadow Ln, Pearland, TX 77089, USA<\/a><\/a><\/p>\n\n\n\n<p><strong>Connect on Social Media<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Instagram<\/li>\n\n\n\n<li>Facebook<\/li>\n\n\n\n<li>Pinterest<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">Situations Where You Might Need Our Help<\/h3>\n\n\n\n<p>Product details, style options, or material information<br>Order status or tracking updates<br>Issues such as wrong item, damaged product, or delayed delivery<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Support for returns, refunds, or exchanges<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Payment or billing questions<\/li>\n\n\n\n<li>Sharing feedback or suggestions<\/li>\n\n\n\n<li>Information to Include in Your Message<\/li>\n<\/ul>\n\n\n\n<p><strong>Adding these details can help us respond more quickly:<\/strong><\/p>\n\n\n\n<p>Full name<br>Order number (if related to a purchase)<br>Photos (for damaged or incorrect items)<\/p>\n\n\n\n<p><strong>A short explanation of the issue<\/strong><\/p>\n\n\n\n<p><strong>How Quickly We Reply?<\/strong><\/p>\n\n\n\n<p><strong>Emails:<\/strong>&nbsp;24 to 48 business hours<br><strong>Phone calls:<\/strong>&nbsp;Immediate during working hours or by the next business day if after hours<br><strong>Mail:<\/strong>&nbsp;24 to 48 business hours after receipt<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Other Helpful Resources<\/h3>\n\n\n\n<p>For quick answers, you can check our\u00a0FAQs\u00a0page. It covers common questions about orders, returns, payments, and product information.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Our Commitment to Clear Communication<\/h3>\n\n\n\n<p>We aim to make all information straightforward and easy to understand. If anything is unclear or you need more assistance, feel free to contact us.<\/p>\n\n\n\n<p><strong>Business Hours:<\/strong>\u00a0Monday to Friday \u2013 9:00 AM to 5:00 PM (GMT-05:00)<br><strong>Customer Support Email:<\/strong>\u00a0<a href=\"mailto:info@divinebags.shop\">info@divinebags.shop<\/a><br><strong>Business Address:<\/strong>\u00a0<a href=\"https:\/\/maps.app.goo.gl\/VWa137FbZxoDJFuW7\">2209 Hidden Meadow Ln, Pearland, TX 77089, USA<\/a><\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>At Divinebags, we believe communication should be clear and helpful. Whether you have a question about your order, need guidance [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/divinebags.shop\/index.php?rest_route=\/wp\/v2\/pages\/20","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/divinebags.shop\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/divinebags.shop\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/divinebags.shop\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/divinebags.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=20"}],"version-history":[{"count":4,"href":"https:\/\/divinebags.shop\/index.php?rest_route=\/wp\/v2\/pages\/20\/revisions"}],"predecessor-version":[{"id":104,"href":"https:\/\/divinebags.shop\/index.php?rest_route=\/wp\/v2\/pages\/20\/revisions\/104"}],"wp:attachment":[{"href":"https:\/\/divinebags.shop\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=20"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}