Shipping Policy

At Divinebags, we aim to deliver your orders quickly, safely, and reliably. This Shipping Policy explains how we process and ship orders, the estimated delivery times, and what you can expect once your order has been placed.

Order Processing Time

Orders are typically processed within 1–2 business days after payment is confirmed.
Orders placed on weekends or public holidays will be processed on the next business day.
You will receive an order confirmation email once your order has been placed, followed by a shipping confirmation email with tracking details once your order has been dispatched.

Shipping Methods and Delivery Time

We currently offer shipping within the United States:

Free Standard

Processing Time: 1-2 business days

Transit Time: 4-5 business days

Total Delivery Time: 5-7 business days

Cut of Time: 05:00 PM (GMT -05:00)

Delivery times may vary depending on your location and the shipping carrier.

Shipping Costs

We are pleased to offer Free Standard Shipping on all orders within the United States.
No hidden charges or additional costs will be applied at checkout.

Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number. You can use this tracking number to check the status of your shipment online.

Shipping Restrictions

Currently, we only ship within the United States.
We do not ship to P.O. Boxes, APO/FPO addresses, or international locations at this time.

Delayed Deliveries

While we aim to deliver on time, delays may occur due to:

Weather conditions
Carrier delays
High seasonal demand

If your package is delayed, please check the tracking updates first. Our support team is also available to assist you.

Lost or Missing Packages

If your package is marked as delivered but you did not receive it:

Check around your property or with neighbors to see if it was left nearby.
Contact the shipping carrier directly with your tracking number.
If the issue is not resolved, contact our support team so we can assist you further.

Damaged Packages

If your order arrives damaged, please contact us immediately with photos of the package and the item. We will work quickly to resolve the issue.

Contact Us

If you have any questions about your order or shipping, please reach out to us:

Customer Support Email: info@divinebags.shop
Business Address: 2209 Hidden Meadow Ln, Pearland, TX 77089, USA
Business Hours: Monday to Friday – 9:00 AM to 5:00 PM (GMT -05:00)

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